1212
en
TROUBLESHOOTING
Problem Possible causes / Solutions
The vacuum cleaner
cannot be switched on.
• Check if the Start/ Stop button and the electronic power regulator were
pressed.
• The plug was not inserted or is not making contact.
Low suction power. • Clean the lters and, if needed, replace them.
• Make sure the hose handle, exible hose and brush are not blocked.
• Clean the dustbin container and its lters.
• Check if the level of the dust is on the max level, just in case empty the
dustbin container.
• Make sure the suction selector is in the right position.
Small electrostatic
discharges occur while
sucking up.
• If very ne dust or powders are sucked up such as our, etc. small
electrostatic discharges could occur.
• When sucking up materials previously mentioned, we advise not to use the
hose handle, but only the plastic exible hose and to set a low suction power
level.
The vacuum cleaner
whistles or vibrates
when in use.
• One or more attachments were assembled incorrectly. Make sure the lters
and brushes were assembled according to these instructions.
• Clean the lters and, if needed, replace them.
• Clean the brush.
• Make sure the suction selector is in the right position.
The brush moves with
difculty.
• Reduce suction power, especially on carpets and fabrics in general.
• Check and clean the brush.
The vacuum cleaner
switched off while
using.
• Make sure the hose handle, exible hose and brush are not blocked.
• Overheating of the motor. Heavy use can lead to the overheating of the
motor. So wait for 60-90 minutes while the motor cools down (It depends
from physical external parameters).
The UV light does not
work (if available).
• Check if the product is placed in the upright position. The leaning less than
30 degrees.
• If the UV light cover is too dirty, clean with dry cotton cloth.
• If the UV light is damaged, contact an Authorised Service Center.
• If the small wheels are blocked, clean and remove the dirt from the wheels,
considering the product unplugged.
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