Hotpoint After Sales Service
13
SSaattiissffaaccttiioonn GGuuaarraanntteeeedd oorr YYoouurr
MMoonneeyy BBaacckk
Hotpoint gives you a unique ’Satisfaction
Guaranteed’ promise – valid for ninety
days after you have purchased your
Hotpoint product. If there is a technical
problem with your Hotpoint appliance,
call Hotpoint Service. If necessary we will
arrange for an engineer to call. If the
technical problem is not resolved under
this Guarantee, Hotpoint will replace your
appliance or, if you prefer, give you your
money back.
Hotpoint appliances carry for the first 12
months a fully inclusive parts and labour
guarantee plus FREE replacement parts
for the first 5 years provided that they are
fitted by our own Service Engineer. When
the 12 months parts and labour guaran-
tee expires we offer two after sale service
options:
RReeppaaiirr SSeerrvviiccee
UK: 08709 066 066 or
Republic of Ireland: 1850 302 220
Call our National Service Line and benefit
from our additional 5 years FREE parts.
Although the engineers time and labour
is chargeable, all repairs carry a fully
inclusive parts and labour guarantee for
12 months from the date of the repair.
NNoottee:: CChhaarrggeeaabbllee sseerrvviiccee iiss ooffffeerreedd oonn
tthhee bbaassiiss ooff ppaayymmeenntt oonn ccoommpplleettiioonn ttoo
oouurr sseerrvviiccee eennggiinneeeerr,, wwhhoo wwiillll iissssuuee aa
rreecceeiipptt..
EExxtteennddeedd WWaarrrraannttiieess
To join: UK 08709 088 088 or
Republic of Ireland: 1850 302 220
Whether you have just one or a number
of Hotpoint appliances in your kitchen,
Hotpoint offer two Service Cover Plans to
give you complete peace of mind. They
enable you to extend your first 12 months
labour guarantee by either 1 or 4 years,
so that you can have FREE repairs during
the membership period.
SSeerrvviiccee CCoovveerr
FREE service repairs for a single Hotpoint
appliance during the period of cover. At
an additional cost Service Cover with
Maintenance includes an Annual
Electrical & Safety Check along with
replacement of any parts necessary.
KKiittcchheenn CCoovveerr
An annual payment covers repairs for all
your Hotpoint appliances which are less
than ten years old. Additional Hotpoint
appliances purchased after you have
joined Hotpoint Kitchen Cover are auto-
matically included during the annual peri-
od of cover without further charge.
EEaassyy PPaayymmeenntt MMeetthhooddss
We offer a number of payment methods;
cheque, credit card, switch, cash or by
taking advantage of one of our Service
Cover Plans you can spread the cost by
direct debit.
For further details telephone:
08709 088 088.
AApppplliiaannccee RReeggiissttrraattiioonn
To benefit from the above options, com-
plete and return the Appliance
Registration Questionnaire supplied with
this appliance. Full details and costs of
our Service/Kitchen Cover options togeth-
er with an application form, will then be
sent to you towards the end of the 12
month guarantee period.
HHoottppooiinntt GGeennuuiinnee PPaarrttss && AAcccceessssoorriieess
A wide range of parts and accessories
are available from Hotpoint Genuine
Parts & Accessories Mail Order Hotline
UK: 08709 077 077 or
Republic Of Ireland: 01 842 6836
(20 pages)
(16 pages)
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