TROUBLESHOOTING
If the hob will not operate correctly, before calling the After-Sales Service,
refer to the Troubleshooting Guide to determine the problem.
• Read and follow the instructions given in the section “Daily use”.
• Consult the table below for instructions.
AFTERSALES SERVICE
In order to receive a more complete assistance, please register your
product on www . hotpoint .eu/register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . hotpoint . eu.
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXXMod.: XXX
01
XXXX XXX XXXXXXX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
• the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorized after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
400011313927
• Check that the electricity supply has not been shut o.
• Dry the hob thoroughly after cleaning it.
If after the above checks the fault still occurs, get in touch with the nearest
After Sales Service.
FAILURE DESCRIPTION POSSIBLE CAUSES MEASURE
The hob does not switch on.
Missing power supply. Check that power supply is on.
Wrong connection of the
main cable.
Call a qualied technician to check the cable connection.
Hob failure. Call after sales service.
The hob switch on but "F" alternately to “L” is shown
on each display.
Strong light over the hob
during start up.
Reduce light over the control panel, restart the hob (disconnect
and reconnect to the power supply).
The hob switch on but "F" alternately to one of "0, A, C,
E, t, H, J, U, 5, 3, 4, r" symbol is shown on the displays.
Hob failure.
Restart the hob (disconnect and reconnect to the power
supply), if the problem persists call after sales service.
Heater does not heat up but the display is on. Hob failure. Call after sales service.
The hob plays 3 acoustic signals and then shut o.
One or more buttons are
continuously pressed for
more than 3 seconds.
Remove any object or liquid that is placed over the control
panel.
Not possible to switch the hob o. Hob failure.
Disconnect the hob from power supply and call After sales
service.
The heater is not continuously on, it switches on and
o cyclically even if on the display the power lever
does not change.
Normal functioning of the
hob.
The on/o cycle allows the power regulation of the
heater and is completely normal. In some cases a thermal
protection could switch o the heater for some time
to avoid the glass damage. Examples of such cases are:
cooking long time at high power level, usage of pots
smaller than the heating element, pot bottoms not at.
The hob switch on but "F" alternately to "c" is shown
on the displays.
Control panel overheating.
Wait until control panel temperature cool down. The hob
will automatically switch on when the temperature drops
below operating limit.
EN
(12 pages)
(28 pages)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Commentaires sur ces manuels