23
GB
Troubleshooting
Your washer-dryer could occasionally fail to work. Before contacting the Technical Assistance Service (see “ Service”), make
sure that the problem cannot be solved easily using the following list.
Problem:
The washer-dryer does not switch
on.
The wash cycle does not start.
The washer-dryer does not fill
with water (the text “H2O” flashes
on the display).
The washer-dryer continuously
takes in and drains water.
The washer-dryer does not drain
or spin.
The washer-dryer vibrates a lot
during the spin cycle.
The washer-dryer leaks.
The “option” and START/PAUSE
indicator lights flash rapidly and an
error code appears on the display (e.g.:
F-01, F-..).
There is too much foam.
The washer-dryer does not dry.
Possible causes / Solutions:
• Theapplianceisnotpluggedintothesocketfully,ornotenoughtomakecontact.
• Thereisnopowerinthehouse.
• Thewasher-dryerdoorisnotclosedproperly.
• TheON/OFFbuttonhasnotbeenpressed.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Thewatertaphasnotbeenopened.
• Adelayedstarthasbeenset.
• Thewaterinlethoseisnotconnectedtothetap.
• Thehoseisbent.
• Thewatertaphasnotbeenopened.
• Thereisnowatersupplyinthehouse.
• Thepressureistoolow.
• TheSTART/PAUSEbuttonhasnotbeenpressed.
• Thedrainhoseisnotfittedataheightbetween65and100cmfromthefloor
(see “Installation”).
• Thefreeendofthehoseisunderwater(see “Installation”).
• Thewalldrainagesystemisnotfittedwithabreatherpipe.
If the problem persists even after these checks, turn off the water tap, switch the
appliance off and contact the Technical Assistance Service. If the dwelling is on one
of the upper floors of a building, there may be problems relating to water drainage,
causing the washer-dryer to fill with water and drain continuously. Special anti-
draining valves are available in shops and help to prevent this inconvenience.
• Thewashcycledoesnotincludedraining:somecyclesrequirethedraining
process to be enabled manually.
• Thedrainhoseisbent(see “Installation”).
• Thedrainageductisclogged.
• Thedrumwasnotunlockedcorrectlyduringinstallation(see “Installation”).
• Thewasher-dryerisnotlevel(see “Installation”).
• Thewasher-dryeristrappedbetweencabinetsandwalls(see “Installation”).
• Thewaterinlethoseisnotscrewedonproperly(see “Installation”).
• Thedetergentdispenserdrawerisblocked(forcleaninginstructions,see “Care
and maintenance”).
• Thedrainhoseisnotfixedproperly(see “Installation”).
• Switchoffthemachineandunplugit,waitforapproximately1minuteandthen
switch it back on again.
If the problem persists, contact the Technical Assistance Service.
• Thedetergentisnotsuitableformachinewashing(itshoulddisplaythetext
“for washing machine” or “hand and machine wash”, or the like).
• Toomuchdetergentwasused.
• Theapplianceisnotpluggedintothesocket,ornotenoughtomakecontact.
• Therehasbeenapowerfailure.
• Theappliancedoorisnotshutproperly.
• ADELAYTIMERhasbeenset.
• DRYINGisintheOFF position.
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