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Troubleshooting
Operation problems are often due to minor causes, please check and refer to the following chart before
contacting the service. This may save time and unnecessary expenses.
Trouble Analysis
Does not run
Is the protection device or fuse blown?
Please wait for 3 minutes and start again, protection device may be preventing unit to work.
Are the remote control batteries low?
Is the plug not properly plugged?
No cooling or
heating air
Is the air lter dirty?
Are the intakes and outlets of the air conditioner blocked?
Is the temperature set properly?
Are doors or windows open?
Ineective control
Has there been a strong interference (from excessive static electricity discharge, power supply voltage
abnormality)? Note that operation will be abnormal, in this case unplug from the power supply and
re-plug after 2-3 seconds.
Does not operate
immediately
3 minute delay will occur when changing mode during operation.
Peculiar smell
This smell may come from another source such as furniture, cigarette etc, which is sucked in the unit
and blown out with the air.
A sound of
running water
Normal behaviour caused by the ow of refrigerant in the air conditioner.
Defrosting sound in heating mode.
Cracking sound
The sound may be generated by the expansion or contraction of the front panel due to temperature
changes.
Mist sprays from
the outlet
Mist is present in the room with low temperature? Normal behaviour due to cool air discharged from
indoor unit during COOLING or DRY operation mode.
Running indicator
ashes but indoor
fan stops.
The unit is shifting from heating mode to defrost. The indicator will light o and return to heating mode.
Note: If the problems still have, turn o the appliance and disconnect from power supply, then contact the
nearest Whirlpool Authorized Service Center. Do not attempt to move, repair, disassemble, or modify the
appliance by yourself.
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